Jerome's Furniture hiring Laguna Hills Showroom Customer Service in Laguna Hills, CA | LinkedIn (2024)

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Laguna Hills Showroom Customer Service Security verification Security verification Save job Welcome back Jerome's Furniture provided pay range Base pay range Seniority level Employment type Job function Industries Similar jobs Customer Service Representative - State Farm Agent Team Member Customer Service Representative - State Farm Agent Team Member Airport Customer Service Agent Part Time (Allegiant) - SNA Call Center Agent I - Hardware Customer Service Manager - State Farm Agent Team Member Customer Care Representative Customer Service Manager Customer Service ( Remote work ) Remote Customer Service Agent (Work at Home) Customer Service ( Remote work ) Customer Service ( Remote work ) Customer Service ( Remote work ) Customer Service ( Remote work) Customer Service ( Remote work ) Customer Service ( Remote work) Veterinary Customer Service Representative - Costa Mesa Customer Service ( Remote work ) Customer Service ( Remote work) Customer Service ( Remote work ) Customer Service ( Remote work ) Customer Service ( Remote work) Customer Service ( Remote work) Customer Service ( Remote work ) Remote Call Center Representative (Manitoba) Customer Service Position (Remote) Customer Service ( Remote work) Customer Service ( Remote work ) People also viewed Customer Service ( Remote work) Customer Service Representative Customer Service ( Remote work ) Customer Service ( Remote work ) Customer Service ( Remote work ) Call Center - Member Contact Center Rep 1 - Remote Customer Service Representative Call Center - Member Contact Center Rep 1 - Remote CSR - Customer Service Rep Customer Service Support Similar Searches Explore collaborative articles

Jerome's Furniture hiring Laguna Hills Showroom Customer Service in Laguna Hills, CA | LinkedIn (1)

Laguna Hills Showroom Customer Service

Jerome's Furniture Laguna Hills, CA

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Jerome's Furniture Laguna Hills, CA

1 month ago

Jerome's Furniture hiring Laguna Hills Showroom Customer Service in Laguna Hills, CA | LinkedIn (4) Jerome's Furniture hiring Laguna Hills Showroom Customer Service in Laguna Hills, CA | LinkedIn (5) Jerome's Furniture hiring Laguna Hills Showroom Customer Service in Laguna Hills, CA | LinkedIn (6)

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Jerome's Furniture provided pay range

This range is provided by Jerome's Furniture. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $21.00/hr

<a class="OneViewJobListItem-title-link css-1cd3m1v emf9s7v0" href="https://employers.indeed.com/j#jobs/view?id=7e8f68fa8e55" style="-webkit-tap-highlight-color: transparent; color: rgb(22, 64, 129); text-decoration-line: none; cursor: pointer; box-sizing: border-box; font-family: "Noto Sans", "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; border-radius: 0px; transition: all 0.2s cubic-bezier(0.645, 0.045, 0.355, 1) 0s; border: none; overflow-wrap: break-word; display: inline; align-items: center; line-height: 1.5; font-weight: 700; padding-top: 0px; padding-bottom: 0px; font-size: 16px;" tabindex="0">Customer Service Representative

Starting Pay: $18.00/hr

Pay Range: $18.00/hr - $21/hr

If you would like to join a team that has fun loving, creative, hardworking and successful people, you need to APPLY TODAY !!JOB SUMMARY: Responsible for providing excellent service for internal and external customers. This position provides support to sales by processing transactions through all payment methods, including finance, verifying accuracy of orders and maintaining all in store reporting. We strive to build relationships with each and every guest to ensure a positive shopping experience and repeat business!

Customer care & support:

  • Provide exceptional customer service by engaging and personalizing with all guests.
  • Maintain a professional demeanor when handling customer issues and take the appropriate steps to problem solve and find a solution.
  • Respond to customers and other departments in a timely manner via ticketing system, phone and email.
  • Follow up with customers and other departments as needed to ensure completion of tasks and requests.
  • Work hand in hand with the sales organization to ensure open lines of communication when faced with order inaccuracies or customer inquiries.
  • Research and resolve customer disputes regarding accounting and all general order discrepancies.
  • Verify and process order transactions paying close attention to detail (contact info, delivery date & address, special accommodations, merchandise, availability, payment types etc.)
  • Assist with Jerry’s Java area, including restocking supplies, baking cookies and brewing coffee.
  • Perform other job-related duties as assigned.

Maintain office records, reporting and efficiency:

  • Work as a team on daily reporting for scheduled deliveries.
  • Verify all order information with customers and connect with other departments for special requests/accommodations to ensure a successful delivery.
  • Maintain all open order types and tactfully communicate status with customers ( out of stock, layaway and special order).
  • Responsible for opening and closing procedures , including completion of project checklists and cash balancing.
  • Follow cash handling and finance procedures at point of sale, making sure to pay special attention to detail.
  • Educate customers on all Jerome’s policies and procedures and obtain the appropriate signatures on documentation during the checkout process.
  • Ensure filing systems are up to date and records are protected and secured.

General office procedures:

  • Provide support to the office manager as needed.
  • Responsible for maintaining a clean and organized working space ( ex. filing paperwork, restocking supplies etc)
  • Participate in office contests to support company goals.

Jerome’s Furniture provides a team-orientated retail environment. We also offer a competitive benefit package including:

  • 401(k) Plan
  • 401(K) matching
  • Paid Vacation
  • Paid Sick Days
  • Paid Holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Long-Term Disability Insurance
  • Employee Discount Program
  • Employee Buying Program
  • Gym Re-imbursem*nt Program
  • Family Savings Account
  • EAP program
  • Minimum employment tenure required for most benefits.

Jerome's is a smoke and tobacco free environment.

Jerome's is a Drug Free Workplace, in as such, all prospective candidates are required to complete and pass a background check and drug screen as a condition of employment, and prior to employment.

Jerome's is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

All offers of employment made by Jerome's are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 3 business days of any conditional offer of employment).

The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.

Look into all of our career opportunities at www.jeromes.com/careers

  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Other
  • Industries

    Furniture and Home Furnishings Manufacturing

Jerome&#39;s Furniture hiring Laguna Hills Showroom Customer Service in Laguna Hills, CA | LinkedIn (8) Jerome&#39;s Furniture hiring Laguna Hills Showroom Customer Service in Laguna Hills, CA | LinkedIn (9) Jerome&#39;s Furniture hiring Laguna Hills Showroom Customer Service in Laguna Hills, CA | LinkedIn (10)

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