Online-questionnaire design guidelines (2024)

Lumsden, J. (2007). Online-questionnaire design guidelines. In R. A. Reynolds, R. Woods, & J. D. Baker (Eds.), Handbook of Research on Electronic Surveys and Measurements (pp. 44-64). IGI Global. https://doi.org/10.4018/978-1-59140-792-8.ch005

Lumsden, Joanna. / Online-questionnaire design guidelines. Handbook of Research on Electronic Surveys and Measurements. editor / Rodney A. Reynolds ; Robert Woods ; Jason D. Baker. IGI Global, 2007. pp. 44-64

@inbook{1f89f521b9354e6f87bcbfa12b593f37,

title = "Online-questionnaire design guidelines",

abstract = "As a new medium for questionnaire delivery, the internet has the potential to revolutionize the survey process. Online (web-based) questionnaires provide several advantages over traditional survey methods in terms of cost, speed, appearance, flexibility, functionality, and usability. Designers of online-questionnaires are faced with a plethora of design tools to assist in the development of their electronic questionnaires. Little, if any, support is incorporated, however, within these tools to guide online-questionnaire designers according to best practice. In essence, an online-questionnaire combines questionnaire-based survey functionality with that of a webpage/site. As such, the design of an online-questionnaire should incorporate principles from both contributing fields. Drawing on existing guidelines for paper-based questionnaire design, website design (paying particular attention to issues of accessibility and usability), and existing but scarce guidelines for electronic surveys, we have derived a comprehensive set of guidelines for the design of online-questionnaires. This article introduces this comprehensive set of guidelines – as a practical reference guide – for the design of online-questionnaires.",

author = "Joanna Lumsden",

year = "2007",

doi = "10.4018/978-1-59140-792-8.ch005",

language = "English",

isbn = "9781591407928",

pages = "44--64",

editor = "Reynolds, {Rodney A.} and Robert Woods and { Baker}, {Jason D.}",

booktitle = "Handbook of Research on Electronic Surveys and Measurements",

publisher = "IGI Global",

}

Lumsden, J 2007, Online-questionnaire design guidelines. in RA Reynolds, R Woods & JD Baker (eds), Handbook of Research on Electronic Surveys and Measurements. IGI Global, pp. 44-64. https://doi.org/10.4018/978-1-59140-792-8.ch005

Online-questionnaire design guidelines. / Lumsden, Joanna.
Handbook of Research on Electronic Surveys and Measurements. ed. / Rodney A. Reynolds; Robert Woods; Jason D. Baker. IGI Global, 2007. p. 44-64.

Research output: Chapter in Book/Report/Conference proceeding › Chapter

TY - CHAP

T1 - Online-questionnaire design guidelines

AU - Lumsden, Joanna

PY - 2007

Y1 - 2007

N2 - As a new medium for questionnaire delivery, the internet has the potential to revolutionize the survey process. Online (web-based) questionnaires provide several advantages over traditional survey methods in terms of cost, speed, appearance, flexibility, functionality, and usability. Designers of online-questionnaires are faced with a plethora of design tools to assist in the development of their electronic questionnaires. Little, if any, support is incorporated, however, within these tools to guide online-questionnaire designers according to best practice. In essence, an online-questionnaire combines questionnaire-based survey functionality with that of a webpage/site. As such, the design of an online-questionnaire should incorporate principles from both contributing fields. Drawing on existing guidelines for paper-based questionnaire design, website design (paying particular attention to issues of accessibility and usability), and existing but scarce guidelines for electronic surveys, we have derived a comprehensive set of guidelines for the design of online-questionnaires. This article introduces this comprehensive set of guidelines – as a practical reference guide – for the design of online-questionnaires.

AB - As a new medium for questionnaire delivery, the internet has the potential to revolutionize the survey process. Online (web-based) questionnaires provide several advantages over traditional survey methods in terms of cost, speed, appearance, flexibility, functionality, and usability. Designers of online-questionnaires are faced with a plethora of design tools to assist in the development of their electronic questionnaires. Little, if any, support is incorporated, however, within these tools to guide online-questionnaire designers according to best practice. In essence, an online-questionnaire combines questionnaire-based survey functionality with that of a webpage/site. As such, the design of an online-questionnaire should incorporate principles from both contributing fields. Drawing on existing guidelines for paper-based questionnaire design, website design (paying particular attention to issues of accessibility and usability), and existing but scarce guidelines for electronic surveys, we have derived a comprehensive set of guidelines for the design of online-questionnaires. This article introduces this comprehensive set of guidelines – as a practical reference guide – for the design of online-questionnaires.

U2 - 10.4018/978-1-59140-792-8.ch005

DO - 10.4018/978-1-59140-792-8.ch005

M3 - Chapter

AN - SCOPUS:77956291928

SN - 9781591407928

SP - 44

EP - 64

BT - Handbook of Research on Electronic Surveys and Measurements

A2 - Reynolds, Rodney A.

A2 - Woods, Robert

A2 - Baker, Jason D.

PB - IGI Global

ER -